Frequently Asked Questions

Do you guarantee the shipment?

Every shipment is guaranteed.

If the order is lost or broken, please help us to ask for compensation from the shipping company. Whether it succeeds or not, we’ll compensate you first.

If your order is blocked in the customs, we’ll try our best to help you get them. But we are not responsible for the lost if there’s any, because it’s out of our control. Thank you for your understanding in advance.

 Last updated Mon, Oct 21 2013 11:00am

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