Frequently Asked Questions
- Can I buy products not on your website from you?
- What is the size and weight of each product? Can I calculate the shipping cost by myself?
- Do you sell copy brand goods? Can I sell them on ebay?
- Can I download all your products catalog from your website?
- What should I do if my products are out of stock?
- What is your after sale service and warranty policies?
- Can I put my own design/logo on the goods? If so, do you have MOQ on the OEM goods?
- How can I get the photos of products without your watermark?
- What products are the top sell and worthy to buy ones?
- How long will you need to prepare my goods?
- Can you provide any certificates, such as CE, ROHS etc?
- Can you check my order on Trait before I make the payment, and let me know first if some items are in shortage now?
- Could you remove the items out of stocking on your web timely?
- Is there any products are forbidden to buy in my country, if I am from Russia?
- Do you offer CSV files?
- Will your products meet customs problems in my country?